Help & support.
Find where data brokers list you, and opt out yourself. Here's how to get help with it.
Email a human.
direct · no ticket queueEmail us about anything — a bug, a broker that changed its opt-out process, or a feature request. Because Silo Scanner runs entirely on your Mac, please don't include your personal profile details in your message; we can help without them. For non-private questions you can also open an issue on GitHub.
Email support ↵The short answers.
privacy · scanning · opt-outsNo — and be wary of any product that says otherwise. Silo Scanner finds where data brokers appear to list you and generates opt-out letters and checklists from human-verified broker instructions, but the brokers control their own databases: removal can be slow, partial, or reversed when a broker re-ingests data. Silo Scanner never claims 'guaranteed', '100%', 'erased', or 'permanent', and it is not a legal service — it's a DIY tool that does the finding and drafting so you don't have to.
It means Silo Scanner couldn't verify that broker automatically and won't guess. Some brokers have no public search page, some disallow automated access in their robots.txt (which the scanner honors), and some return blocked responses. Rather than reporting a false 'clear' or hammering a site that said no, those brokers are honestly labeled 'Needs Manual Check' with instructions for checking them yourself.
No. Silo Scanner prepares everything — the opt-out link, the email, or the postal letter — and then opens it for you to send. You send every request yourself, so nothing goes out in your name without your explicit action, and no broker form is filled in behind your back. Every opt-out path in the registry is human-verified before it ships; if a broker's path can't be verified, you get a manual checklist item instead of a generated letter.
They stay on your Mac. Your profile is stored locally, there's no account and no telemetry, and the only network activity is the scans you initiate against public broker pages plus the opt-out links you choose to open. Scanning is polite by design — limited concurrency, per-site delays, robots.txt honored. Silo Scanner also never asks for your Social Security number or full date of birth; it uses age ranges only.
Where they actually apply. Letters include CCPA deletion-right language only when the broker is covered by the CCPA and you're a California resident — the app won't assert rights you don't have, because inaccurate legal claims get requests ignored. Silo Scanner is not legal advice; for anything contested, consult an attorney.
Silo Scanner is a one-time purchase of $49.99 on the Mac App Store. No subscription — which is the point: removal-service subscriptions charge monthly forever for work you can do yourself. You buy the tool once and re-scan whenever you like.