Help & support.
A file organizer that stays on your Mac by default. Here's how to get help with it.
Email a human.
direct · no ticket queueEmail us about anything: a bug, a question about categories, learned rules, duplicates, undo conflicts, or a feature request. Silo Tidy works on your Mac and we never see your files, so please don't include any private file content in your message; we can help without it. For non-private questions you can also open an issue on GitHub.
Email support ↵The short answers.
privacy · safety · categoriesNo. Copy leaves the original where it is, a Move writes the file into its new folder and checks it there before the original is removed, and Smart Folder mode gathers files with a Finder saved search without moving them. Duplicate review moves the copies you choose aside and erases nothing.
Every completed run is kept in History with its reviewed decisions and exact destinations. Undo puts moved files back as long as the destination is unchanged; a file you have edited since is never overwritten and is reported instead. A run interrupted part-way stays in History marked for recovery, and Retry undo appears when part of a run could not be restored.
Silo Tidy classifies against your own categories: rename the ten starters, delete them, or describe new ones in plain words. Every file shows a category, a confidence score and a one-line reason. Change one file or a selection; nothing is written until each uncertain file has a decision.
When you correct it the same way for two files with similar names, in runs you complete, it saves a rule and applies it before anything else next time. Previews and cancelled runs never teach it. Rules are listed under Categories with the corrections behind them, and one click deletes one.
Yes. The first-run tour can build a small throwaway sample folder inside Silo Tidy's own storage and select it for you, so your first Move and your first Undo happen on practice files. Removing it deletes only the sample. Reopen the tour from Help > Getting Started, from Settings > Support, or from the Command-K palette.
The Duplicates tab compares size, then a partial hash, then a full-content hash, so only byte-identical files are grouped, with no model involved. You choose the keeper and which copies move into a destination folder you pick. For duplicate photos in your Photos library or in a Lightroom Classic or Capture One catalog, Silo Sweep is the app to use.
Not by default. Scanning, text and image reading, classification and Workspace Audit run locally with no account or telemetry, and optional model downloads start only after you approve them. If you turn on Bring Your Own Key, each file's name, basic metadata and a short text excerpt, plus your category list, go directly from your Mac to the provider you chose; Silo Systems never receives your key or your content. Pointed at a model server already running on your Mac, nothing leaves it.
No. Filename rules work without one. The optional Current model is about 3.6 GB and the Compact one about 1.1 GB. Before either downloads, Silo Tidy shows its exact source and pinned revision, size, license, storage needs, and whether it suits your Mac.
Silo Tidy sorts the files you already have into folders you choose. If you want scanned paper turned into searchable PDFs you can find again by their text, that is what Silo Scan is for.
Silo Tidy is a one-time purchase of $14.99 on the Mac App Store. No subscription and no in-app purchases: you buy it once and tidy as many folders as you like.