On the recordOn your device
Support · OhmsGrid · macOS

Help & support.

An 8×8 AI groovebox that runs on your Mac. Here's how to get help with it.

I · Get Help

Email a human.

direct · no ticket queue
Support
questions · bugs · feature requests

Email us about anything — a bug, a question about clip generation, controllers, or the model download, or a feature request. Because OhmsGrid runs entirely on your Mac, please don't attach your audio to the message; we can help without it. For non-private questions you can also open an issue on GitHub.

Email support
II · Frequently Asked

The short answers.

privacy · grid · controllers

No. Clip generation, analysis, and stem separation all run locally on your Apple Silicon Mac — no audio leaves the device, no cloud LLM, no account, no telemetry. The only network egress is the consent-gated download of the open model weights, pulled from public mirrors (ModelScope first, Hugging Face fallback).

III · System Requirements

What you need.

apple silicon · macOS 14+
MacApple SiliconM1 or newer required
Operating systemmacOS 14+Sonoma or later
NetworkOne-time downloadThen fully offline
DistributionMac App StoreSandboxed · notarized
IV · More

The rest of the file.

policy · product · source