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Support · OhmsGrid · macOS

Help & support.

An 8×8 AI groovebox for Mac and iPad. Here's how to get help with it.

I · Get Help

Email a human.

direct · no ticket queue

Email us about anything — a bug, a question about clip generation, controllers, or the model download, or a feature request. Because OhmsGrid runs entirely on your device, please don't attach your audio to the message; we can help without it. For non-private questions you can also open an issue on GitHub.

Email support
II · Frequently Asked

The short answers.

privacy · grid · controllers

No. Clip generation and analysis run locally on your supported Apple Silicon Mac or iPad; Mac stem separation also stays local. No audio leaves the device, and there is no cloud LLM, account, or telemetry. Model assets download from the pinned Hugging Face revision only after consent.

III · System Requirements

What you need.

apple silicon · macOS 14+
MacApple SiliconM1 or newer required
Operating systemmacOS 14+Apple Silicon
iPadSupported Apple SiliconiPadOS 17+ · 12 GB minimum
NetworkOne-time downloadThen fully offline
DistributionApp StoreMac + iPad
IV · More

The rest of the file.

policy · product · source