Help & support.
Voice setup, device compatibility, local memory, subscription access, and one direct human contact.
Email a human.
direct · no accountInclude your iPhone or iPad model, OS version, current locale, the readiness message you see, and what happened. Do not email a transcript or private memory unless you deliberately choose to share that text.
Email support ↵The short answers.
voice · privacy · plusThe app shell supports iOS and iPadOS 18 or later. Generated replies require iOS or iPadOS 26 or later on an Apple Intelligence-capable device with Apple Intelligence enabled and ready, downloaded Apple model assets, a supported locale, on-device Speech, microphone permission, audio input, and writable private storage. The app explains any missing requirement and never uses a cloud or canned fallback.
Voice is the product interface. Hold the stage control while speaking and release to send the final on-device transcript. Slide away to cancel. VoiceOver and Switch Control users can activate once to start and once to finish, with a separate cancel action.
No. Ephemeral buffers are transcribed by Apple's on-device Speech framework and are never written to disk. Silo Fable refuses network recognition. Only the resulting local text transcript can enter the private archive after release.
All companion conversations require the monthly auto-renewing Plus plan. The exact localized price and renewal period appear in Apple's purchase sheet before confirmation. Character choice, naming, memory controls, compatibility explanations, support resources, and easy goodbyes are not used as emotional purchase pressure.
Use Restore Purchases in Silo Fable Settings to refresh a verified Apple entitlement. Use Manage Subscription there—or your Apple Account subscription settings—to change or cancel the plan. Silo Systems has no billing account or payment-card data.
Open Memory from the companion stage. You can inspect why each manual item exists, edit its text, pin it, forget it, or reset the full local relationship. Automatic extraction never silently replaces this ledger.
No. It is fictional entertainment software for adults and does not diagnose, score mental state, or provide emergency care. If anyone is in immediate danger, contact local emergency services and a trusted person who can be physically present. The app's Settings links to a locale-aware crisis-support directory.