Help & support.
Resume tailoring that never leaves your device. Here's how to get help with it.
Email a human.
direct · no ticket queueEmail us about anything — a bug, a question about citations, moving your profile between devices, or a feature request. Because SiloApply runs entirely on your device, please don't include your resume or career details in your message; we can help without them. For non-private questions you can also open an issue on GitHub.
Email support ↵The short answers.
privacy · citations · universalNo. Your profile, evidence, tailored resumes, cover letters, and interview prep all live on your device. The current app ships with zero networking and no network entitlement — no cloud LLM, no account, no telemetry, no analytics. The privacy manifest declares 'Data Not Collected', and it's literal.
No — that's the core design rule. Every resume bullet carries citations pointing at actual evidence claims from your own profile, and a deterministic citation validator confirms that grounding before a bullet is labeled verified. Ungrounded bullets and fabricated numbers or metrics are rejected, not shown. The result reads tailored, but every claim traces back to something you actually did.
Yes. The $24.99 unlock is a universal purchase, and both the iPhone and Mac apps are available now. Your profile moves between devices by encrypted export, so there is no server-side sync or account in the middle.
On-device Apple frameworks. On Apple-Intelligence-capable devices, SiloApply uses Apple Foundation Models running locally; elsewhere it falls back to a built-in deterministic extractive engine that works from your evidence directly. Either way, the citation validator applies the same grounding check to the output.
It imports PDF, scanned PDF, image, RTF, and plain-text résumés locally. DOCX is not supported. After you review the exact extracted facts, it can export a text-readable, single-column ATS résumé PDF, equivalent résumé Markdown, and separate preparation Markdown. Only verified or explicitly approved material is included.
No. There is no honest universal ATS percentage. The current release reports concrete checks instead: whether the PDF text parses back, reading order, page count, standard sections, keyword coverage, linter findings, and provenance state.
Entirely. There is no networking in the app at all, so tailoring, prep, practice, and offer modeling all work with airplane mode on.
The existing unlock is a one-time $24.99 purchase with no subscription or credits. Profile import, role screening, readiness preview, and the first tailoring run stay free; the unlock adds ATS PDF export and unlimited tailoring.