Help & support.
Direct answers for a restoration bench that works entirely on your Mac.
Email a human.
direct · no ticket mazeInclude your macOS version, Mac model, source format, enabled stages, and the exact error text. Please do not attach a private recording unless we specifically agree on a safe diagnostic path.
Email support ↵The short answers.
formats · workflow · privacyOhmsRestore reads and writes WAV, AIFF, and FLAC. Choose one or more source files with the macOS file picker, then select a destination for the restored copies. Opaque source metadata chunks are reported as not copied.
No. Processing is non-destructive. OhmsRestore writes a new restored file to the destination you choose, then reopens and measures that output before marking the job complete. The source remains untouched.
The six-stage chain handles bounded short clipping, clicks and crackle, mains hum and harmonics, steady broadband hiss, unwanted low or high bandwidth, and uneven level. Each stage can be bypassed. Restoration cannot recreate information that was never captured; long clipped passages may be detected but left unrepaired.
Select multiple files, analyze them, tune one chain, and process the queue. You can pause after the current file, cancel work, remove queued items, and inspect typed failures without losing completed exports. OhmsRestore does not ingest an entire folder automatically.
A/B audition becomes available only after the restored file has been exported and verified. Playback gain is matched between the original and restored copies, with a shared safety ceiling, so louder is not mistaken for better.
No. OhmsRestore uses native local signal processing and has no cloud service, account, analytics, telemetry, model download, helper server, or remote request path for recordings. Its bundled WebKit interface is restricted to a private app origin with network connections blocked by policy.
The optional ledger is a local, human-readable JSON record of the batch recipe, measured analysis, detected defects, warnings, and verified output details. It is written beside your outputs only when you choose to save it.
OhmsRestore is planned as a $79.99 one-time Mac App Store purchase. There is no subscription, in-app purchase, usage credit, account, or online activation beyond the App Store receipt.